Customer Awards

People Heroes Award

Dawn Russo, Life Alert

Life Alert is an organization perhaps best known for its “I've fallen and I can't get up” tagline. If there's anyone who can help others around her rise, it's Life Alert's Office Manager, Dawn Russo. She consistently leads the organization in the right direction, while maintaining an empathetic and collaborative work environment. Her enthusiastic style and wide-ranging skillset inspire everyone who crosses her path. According to those who work with her, “Dawn Russo should wear a cape every day at work,” making her the perfect winner for the award.

Future of Work Award

JumBurrito

Since its inception in 1979, JumBurrito has strived to provide the best possible customer service experience, not to mention the best burritos with the freshest ingredients. The company doesn’t stop there as its mission is to provide a superior EX for their people. To keep its employees more connected, the company enables them to take ownership of their jobs and have direct access to headquarters and their HR information. JumBurrito also offers tuition reimbursement, insurance and 401(k) benefits - showing the future of work is supporting an engaged and enabled employee while investing in experience.

Transformation Hero Award

Jaylene Owen, Hames Corporation

Keeping employees feeling connected is difficult for every organization. For the Hames Corporation, which operates in Sitka, Alaska, keeping employees connected is an infinitely taller task. Jaylene Owen, however, continues to be up for the challenge. Knowing she faces unique challenges, such as smaller pools of qualified candidates and limited resources, she focuses on improving employee morale and motivation. By crafting HR campaigns that fostered a sense of community and promoted a positive work culture, the Hames Corporation has enjoyed higher productivity, better customer service and increased profitability - while helping people in the community of Sitka change their perception of HR from a rules-driven department to one that genuinely cares about their experience and career development.

Engagement Hero Award

Cecilia Boudreaux, Stoa Group

In response to an 11% increase in medical premiums in 2022, the Stoa Group realized they urgently needed to address healthcare costs while also prioritizing employee wellbeing. With employees spanning multiple states, the Stoa Group introduced an innovative virtual benefits fair during open enrollment to better educate and engage their people. The company utilized isolved's learning management system (LMS) integrations, gamification and prizes to great effect: they achieved a 63% reduction in total plan spend for 2023.

Best EX Award

Laughlin, Falbo, Levy & Moresi

Innovative technology is only truly innovative with inventive, passionate people at the helm. At Laughlin, Falbo, Levy & Moresi, a workers' compensation defense law firm, Amelia Pumaras has combined her ingenuity, creativity, and hard work to galvanize the firm’s workforce and taken employee engagement to the next level. For example, Amelia developed an interactive onboarding process to ensure new team members hit the ground running. She continues to innovate, improve procedures, streamline processes and engage the entire firm.

Roadmap of the Year Award

Tony DiStefano, Mario Badescu Skin Care

Mario Badescu Skin Care began in a two-bedroom Manhattan apartment in 1967. They've expanded exponentially since, becoming a skincare line sold in major retailers, including Sephora, Nordstrom and Ulta. Tony DiStefano understood that to continue and expand the company's meteoric rise, they would need an in-depth HR roadmap. With the help of isolved, Tony has been successful in implementing the company's roadmap, from benefits and COBRA administration to HR augmentation - all while ensuring HR leads the company's charge forward and continue to make incremental improvements for maximum results.

Judges' Choice Award

Jill Fish, Rocky Mountain Diabetes

Rocky Mountain Diabetes is a forward-thinking endocrine practice that stays ahead of the curve to advance diabetes care. At its core, the organization navigates incredibly complex subject matters with the end goal of helping others. No one exemplifies their mission more than Jill Fish, who is driven to become an expert in not only her company, but also the entire scope of isolved People Cloud. She displays an unparalleled work ethic with a constant learning mindset to help employees and managers increase productivity, improve performance and reduce risk for the organization. By ensuring adoption of People Cloud, she was able to maximize Rocky Mountain Diabetes' investment and the experience employees have - with her employees loving the ability to self-serve, select the benefits that best fit their personal situation and reduce the stress of HR tasks.